Privacy Policy for Dina African Jewellery

Our Commitment to Data Protection

Dina African Jewellery respects your privacy and is committed to protecting your personal information. As a UK-based business, we adhere strictly to the UK General Data Protection Regulation. This policy outlines how we collect, store, and manage the data you share with us when you make a purchase or sign up for our store notifications.

Information We Collect

We collect information necessary to complete your transactions and enhance your experience. This includes your name, contact details, and any preferences you share with us regarding our jewellery collections. If you utilize our prepaid return services, we may collect logistical information to facilitate the safe return of items to our location. We do not store financial payment information on our internal systems; all card processing is handled by secure third-party payment providers.

How We Use Your Data

Your data is used solely for internal business purposes, such as processing returns, managing your account history, and sending marketing communications if you have explicitly opted in. We never sell your personal information to third parties. We treat your data with the highest level of confidentiality, ensuring that access is limited to authorized staff who require it to perform their duties.

Data Storage and Security

We maintain physical and digital security measures to protect your information. Our staff is trained in data privacy protocols to ensure that your records are kept safe from unauthorized access. Digital data is stored on encrypted servers with restricted access. We retain your information only as long as is necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

Under the UK GDPR, you have the right to request access to the information we hold about you, to correct any inaccuracies, and to request the deletion of your data from our records. To exercise these rights, please contact us at our physical store location. We will respond to all legitimate requests within the timeframe mandated by law.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in legal requirements or our internal business procedures. We encourage you to review this page periodically to stay informed about how we are protecting your information and respecting your privacy rights while you enjoy our African jewellery collections.